Items are either shipped via Australian Post or via a Courriel  

Items shipped to Australian residents come with tracking details. 

Overseas orders do not come with tracking please contact me via email before placing an order if you would like to upgrade your shipping to have tracking. 

As our items are hand made they may take 3- 4 weeks to be shipped. Please be patient. If your item is not as you ordered please contact Kids Kulture via email within 24 hours of receiving your goods. 

If you provide an incorrect shipping address and your goods are returned to us you will be required to repay shipping. 

All items are checked thoroughly before they are packed and shipped. Once they are shipped Kids Kulture accepts no responsibility for lost or damaged goods. However we will attempt to resolve the issue with you to the best of our ability.